About Us

Eurocom CX, coming from the house of expert outsource providers, is a new name in town. But the masterminds behind it are seasoned professionals having served dozens of years in the field. The company’s headquarters are located in the capital city of Albania, Tirana.

We believe in taking your business up a notch to the next level, all through our trained, professional, dedicated and result-oriented staff. Our motto is simple and clear; we do the small work while you can focus on bigger goals for your business. We provide a broad spectrum of customer service outsourcing tasks such as lead generation, inbound as well as outbound customer service and sales. We house a polished team overflowing with motivation to drive your business to the heights of its glory. Our team possesses the skills of multilingual professionals speaking more than 9 languages, so it is safe to say that we defy and break language barriers to ashes. We like working as per the wishes of our clients, and so it is in your hands to choose an onshore or offshore outsourcing service. In spite of our professional approach, we highly believe in flexibility and agility in order to cope with rapidly changing market demands, seasonal shifts, and unexpected turns of events.

Our commitment to clients is the same as our commitment to their customers—ensure master care, quick determination, and openings to form extra esteem from each call. Our Client Benefit Agents apply top-notch quality standards, forms, and advances to reply expeditiously to callers and give a suitable level of the bolster. We provide highly effective and efficient outsourcing services to facilitate our clients so that they can summit the heights of success.